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Frequently Asked Questions

I have a food restriction. Can I still order from you?

Absolutely! Many of our meals are gluten and dairy free, and these items will be marked as such. If you are logged into the website, please be sure to complete the dietary preferences form before placing your order. We have a separate packaging person creating all of our specialty meals.

However, please know that we are not a certified gluten-free, nut-free or dairy free kitchen, so some cross-contamination is possible. Our chefs are trained to prepare food based on your dietary needs, however, if you have any severe allergies, there is nowhere safer than your own kitchen.

I forgot to order meals for this week. Do you have any leftover meals I can buy?

You are able to buy our past week’s meals at three separate gyms: Faster Pittsburgh Southpointe, Faster Pittsburgh Robinson, and Mecka Fitness in Mt. Lebanon. We are unable to guarantee which meals will be available, but there will be a variety at each location. All of those meals are first come, first served. Please make sure to call the location for availability before heading over.

Can I recycle my delivery box, liner and ice packs?

Absolutely! This is the beauty of ordering from a local company. We do not use third party delivery drivers. All of our drivers are Pittsburgh Fresh employees, who will not throw your boxes over the curb. =) Please leave your box, foil liner and icepacks outside of your house on Sunday morning, and we will pick them up when we drop off your meals on Sunday.

Can I recycle my meal containers?

You will not need to recycle them because they can go straight to the trash can. Most of our containers meet FDA standards for food contact and are gluten free. They are made from the wheat stalks, not from the food grain which stores the proteins and allergens. Even our lids might look like plastic, but they are NOT. They are made from PLA, a plant-based plastic that is 100% compostable.

What is the reheat instruction?

To reheat your food in the microwave: Please remove the lid from package and cover food with a paper towel. Lids are NOT microwavable. Reheat meals at high temperature, and repeat until desired temperature.

To reheat food in the oven: since all of the containers are made with plant-base material that is temperature sensitive, we recommend you transfer the food to an oven safe container.

What is the reheat instruction?

To reheat your food in the microwave: Please remove the lid from package and cover food with a paper towel. Lids are NOT microwavable. Reheat meals at high temperature, and repeat until desired temperature.

To reheat food in the oven: since all of the containers are made with plant-base material that is temperature sensitive, we recommend you transfer the food to an oven safe container.

What are the hours of operation?

Monday: 7am - noon
Tuesday: 7am - noon
Wednesday: 7am - 2pm
Thursday: 7am - 3pm
Friday: 7am - 4pm
Saturday: 7am - 4pm
Sunday: 7am - 11am

How do I contact you?

You can reach us via phone, email or stop by the office:
Email: orders@pghfresh.com
Phone: 412-341-4626
Address: 1015 Brookline Blvd Pittsburgh PA 15226

Are you based in Pittsburgh?

Yes we are! We are born and raised in Brookline.. Our kitchen and office is located right on Brookline Boulevard, across from the cannon.

Do I have to be home to receive my order?

No, our food is delivered in a foil-lined box with ice packs to keep your food cool for 5-7 hours.

Can I order for my family members?

Yes! You can order from any part of the country for anyone in the Pittsburgh area. You also can send them gift cards if you don't know their specific dietary preferences. Buy a gift card here!

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"Besides the fact that the food was fantastic, the customer service I received from Pittsburgh Fresh was out of this world."
CHELSY K.